• At Rozpel Healthcare Heal & Shine, we strive to ensure that our products meet your expectations. However, if you're not satisfied with your purchase, we offer a flexible return policy.

Definitions:

•          Return: The process of sending back a product to Rozpel Healthcare Heal & Shine.
•          Refund: The amount credited back to the original payment method.
•          Exchange: Replacing a product with a different size, color, or product altogether.
•          Product: Transdermal patches, slimming creams, fairness creams, and other healthcare         products sold on our platform.
•          Unused: A product that has not been opened, used, or tampered with.
•          Original Condition: The product's original packaging, tags, and accessories must be intact.

Return Conditions:

1.        Returns are accepted within 30 days of delivery.
2.           Products must be in their original condition, with all original packaging, tags, and accessories included.
3.           Products must be unused and show no signs of wear or tampering.
4.           Returns are only accepted for products purchased directly from Rozpel Healthcare Heal & Shine's online platform.

Return Procedure:

•          Contact Us: Email our customer service team at [[email protected]] to initiate the return process
•         Ship the Product: Carefully package the product and ship it back to us at the address provided.
•        Refund or Exchange: Once we receive the returned product, we will process a refund or exchange it for a different product.

Exchange Policy:

• Exchanges are only possible for products of equal or lesser value.
• You will need to pay any difference in price for a more expensive product.
•  Exchanges are subject to availability of the desired product.

• By shopping with Rozpel Healthcare Heal & Shine, you acknowledge that you have read, understood, and agree to our Return Policy.